Position Title: Administrative Assistant for Guest Experience and Connections
Reports to: Director of Guest Experience and Connections
Status: Part-time, Support Staff (20 hours/week)
Schedule: Monday-Thursday (flexible), key ministry events required (Christmas, Easter, Special Sundays, etc.)

Send us the required items to be considered for this position:

• Your resume
• Your cover letter
• Links to your social media

Job Purpose and Goals:

The position of Administrative Assistant for Guest Experience and Connections exists for the two-fold purpose of providing administrative support for the daily operations of the Guest Experience & Connections Team of Lincoln Berean Church and to extend the productivity of the team members. This role requires superb customer service, detail orientation, flexibility, and collaboration.

The five key roles for this ‘seat’ are:

• Guest Experience and Connections Administrative Support
• Guest Experience and Connections Touch Point set-up, supply, and maintenance
• Ministry Platform™ Front-end Data Input and Utilization
• Guest Experience and Connections Communication
• Participate, serve, and provide hospitality as a member of the Guest Experience and Connections Team

Key Roles and Responsibilities:

Guest Experience and Connections Administrative Support

• Inventory for material, books, and supplies
• Maintaining organization
• Expense receipt processing, credit card reconciliation, PO’s, expense account, check requests
• Attend and take notes for L10 Meeting, weekly/biweekly 1 on 1 with Supervisor, and other meetings as needed
• Email, phone calls, correspondence
• Printing, Scanning, Editing
• Contribute ideas for overall ministry success
• Calendar management, schedule meetings
• Meeting/Event logistics, room reservations and setup, catering, invites, power points, agenda, meeting materials

Guest Experience and Connections Touch Point set-up, supply, and maintenance 

• Collaborate with the Coordinators of Guest Experience & Connections Team to maintain current and accurate supplies in the assigned Touch Points (Info Centers, Publications, Commons Coffee Shop, Coffee Station, Volunteer Closets)
• Maintain the Lost and Found Room (Main Auditorium Lobby)
• Routinely and consistently ‘have an eye for impeccability’ in making sure our public spaces are welcoming and hospitable

Ministry Platform™ Front-end Data Input and Utilization

• Inputting response forms and connection cards after weekend services, Belong gatherings, LBC App response forms after each weekend
• Maintenance of volunteer groups (11 groups with several subgroups). Additions, deletions, contact info corrections
• Generate database queries and reports for Guest Experience & Connections & LBC leadership

Guest Experience and Connections Communication

• Coordinate and execute the mailing of Membership letters including notifying a request to change membership from previous churches
• Coordinate with the Receptionist Team on current events/flyers/resources from previous bulletin board postings

Participate, serve, and provide hospitality as a member of the Guest Experience and Connections Team

• Attend and participate in team and staff meetings
• Provide support for Guest Experience & Connections Team during key ministry seasons (Christmas, Easter, etc.)
• Know and model Lincoln Berean’s Staff Core Values (Healthy Drive, Teachable, People-Savvy, Radical Candor and Hopeful)
  
  

Education, Skills and Background

Necessary:

• High School Diploma / Associate Degree
• Has a growing relationship with Jesus Christ
• Highly Organized – A must for events, weekly programming, supplies and resources
• Detail Oriented – Retains details and foresees potential conflicts that may need attention
• Self-Starter – demonstrated capacity to anticipate needs before they arise; demonstrated capability in forming systems of administration
• Flexible – Able to easily switch between routine, weekly tasks and random ones
• Tech Savvy – Experience with basic software (e.g. Microsoft Suite, Zoom, etc.) – comfortable learning how to make updates on the ministry’s webpage and church database system
  • Team Player – Passionate to see this team and ministry succeed. Humble enough to take direction and insightful enough to give helpful input
• Love to Serve – Jump into any spot as needed. No task is too big and no task is beneath you.

Desired:

• Experience in using eSpace, Ministry Platform, and MailChimp software
• Has the people and technical skills necessary to interact and communicate with superiors, colleagues, coaches, leaders, the body and the public as needed to coordinate and facilitate the ministry and any other assigned task
• Great Smile – Not that you are always smiling – but you are an easy person for people to talk to whether it’s about a late registration (again) or a more serious issue they want to talk about with a pastor
• Proof-reader – English was a good subject for you in school! You can spell check, proof and fix grammar errors in our communication.

Abilities and Commitments:

• Christ Centered: you build your life and ministry around Jesus, with an open heart allowing the Holy Spirit to lead and inspire.
• Team Oriented: you love building a team, being able to work across teams and to partner with other ministries, using the skills and gifts of others to create a better final product.
• People Savvy: you relate well to all kinds of people and cultures – inside and outside the church as well as cross culturally; can build rapport, constructive and effective relationships; uses diplomacy and tact.
• Self-Awareness: you know your personal strengths, weaknesses, opportunities and limits; seeks feedback; gains insights from mistakes; is open to criticism; is not defensive.
• Trustworthy: honest and considers confidentiality a priority.

Must make Lincoln Berean Church their home church and participate in the life of the community (Life Group).

At Lincoln Berean Church, we fully expect each staff member to be actively engaged in following Jesus and believe that if this commitment to Jesus is present, it will be evident in a staff member’s personal life, family relationships, and ministry. In working at Lincoln Berean Church, every staff member must be aware of and embrace the responsibility to represent the:

• Church’s Mission: To glorify God by seeking to present every person complete in Christ.
• Doctrine: What We Believe at Lincoln Berean Church - Committed to truth
• Staff Core Values: Healthy Drive, Teachable, People Savvy, Radical Candor and Hopeful
• Life Groups: The Christian life is not meant to be lived alone – we are better together!

Measured by:

• A 30-60-90 day review by your manager
• Annual review by your manager